Commit to selected accepted reshop/delete Offer(s), confirm contact details and preferences
  • 28 Aug 2020
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Commit to selected accepted reshop/delete Offer(s), confirm contact details and preferences

  • Print
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Commit to selected accepted reshop/delete Offer(s), confirm contact details and preferences

Description

This business capability covers following functionalities mentioned in the message flow discussions. Several functions can be triggered through a single commitment (e.g. a change may invoke a cancellation of an item):

-       Function: “Request Offer Item(s) to be added to an existing Order”,

o   To allow the Seller to request that Offer Item(s) be converted into Order Item(s) within an existing Order

-       Function: “Cancel Order Item(s) from an existing Order”

o   To allow the Seller to request cancellation of selected Order Item(s) from an existing Order.

-       Function: “Add payment information into an existing Order”

o   To allow the Seller to add payment information into an existing Order, and optionally associate this payment information with Order Item(s).

-       Function: “Commit to the Terms of the Order”

o   To allow the Seller to notify the Airline that they are ready to accept the Terms of the Order / OrderItem(s).

 

This business capability also allows a seller to confirm contact details of the customer at the time the servicing is requested. 

Preconditions

  • An Order exists in the Airline (ORA)’s Order Management System
  • Seller communicates intent to service partially or fully the order
  • Airline (ORA) communicates some offers to the seller so that passenger can select his servicing option.

  • Process

  • When accepting a servicing offer the passenger may want to provide or update his contact details so that the seller can communicate them to the airline (ORA)

  • Success

  • The airline (ORA) receives passenger contact details from the seller and update the order accordingly for subsequent notifications

  • Failure

  • The airline (ORA) does not receive passenger contact details from the seller