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Cancel Order

  • Updated on 27 Nov 2018
  • 1 minute to read
  • Contributors

Cancel Order
Description This function allows the Seller to request cancellation of an existing Order.
Preconditions
  • There is an existing Order
  • The Seller knows the OrderID that it’s requesting to be cancelled.
Process
  • Seller tells the Airline which Order it would like to be cancelled

  • Airline validates the request (message) for minimum information required by that airline.

  • Airline cancels the requested Order

  • If applicable, airline processes actions on accountable documents

  • Airline responds to Seller.

Success
  • Airline has cancelled the requested Order and if applicable, updated accountable documents.
Failure
  • The order has not been cancelled and / or if applicable the airline has not processed actions on accountable documents.