Inform Seller about what will happen to an existing Service should the Seller accept a reshopped Offer Item
  • 28 Aug 2020
  • 1 Minute To Read
  • Contributors
  • Print
  • Dark
    Light

Inform Seller about what will happen to an existing Service should the Seller accept a reshopped Offer Item

  • Print
  • Dark
    Light

Inform Seller about what will happen to an existing Service should the Seller accept a reshopped Offer Item

Description

As a seller, when investigating servicing options for a given Order Item, I need to know if an existing service will remain untouched or will be cancelled should I accept this newly reshopped Offer Item.

Preconditions

  • An Order exists in the Airline (ORA)’s Order Management System
  • Seller communicates intent to service partially or fully the order.

  • Process

  • While defining new travel offers, some services are untouched by the servicing request

  • When the airline (ORA) communicates new travel offers, the seller needs to identify untouched items to inform passenger.

  • Success

    For each Service returned in an Offer Item, the OrderReshopRS message explicitly indicates if the Service is untouched using UnchangedInd

    Failure

    The OrderReshopRS message does not indicate whether a Service is untouched or impacted should the passenger accepts the returned Offer Item